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Refund & Cancellation Policy

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Refund & Cancellation Policy

Effective Date: Sunday, 31 August 2025
Company: Blentops (OPC) Private Limited
App/Service: Utsav Poster

At Utsav Poster, we strive to provide high-quality festival posters, business templates, and social media creatives. This Refund & Cancellation Policy explains how payments, cancellations, and refunds are handled for premium services.

1. Free vs Paid Services

Free Features: Utsav Poster offers free templates and basic features that can be used without payment.

Premium Features: Some content, templates, or tools may require a paid subscription or one-time purchase.

2. Payments

All payments are processed securely via Google Play Store (Android) or Apple App Store (iOS).

We do not store or process your credit card, UPI, or banking details directly.

3. Subscription Cancellation

You can cancel your subscription anytime through your Google Play Store or Apple App Store account settings.

Once canceled, you will continue to have access to premium features until the end of the current billing cycle.

After the billing cycle ends, premium access will stop, and no further charges will be applied.

4. Refunds

Refunds are handled according to the policies of Google Play Store and Apple App Store.

As per app store policies:

Google Play Store Users: You may request a refund through your Google Play account within the eligible refund period.

Apple App Store Users: Refunds must be requested directly from Apple.

Blentops (OPC) Private Limited does not provide direct refunds once payment is processed by app stores.

5. Non-Refundable Cases

Refunds will not be issued in the following situations:

You forgot to cancel your subscription before renewal.

You used the premium features during the subscription period.

You are dissatisfied due to personal preference but the service was delivered as described.

Technical issues caused by your device, poor internet connectivity, or misuse of the app.

6. Refund Eligibility Exceptions

In rare cases, we may consider refunds if:

You were charged incorrectly due to a technical error.

You were charged despite canceling before renewal.

Such requests will be reviewed on a case-by-case basis.

7. Contact for Support

If you face any payment-related issues, please reach out to us:

 

Company Details:
Blentops (OPC) Private Limited
Blentops Headquarter, Balawala, Dehradun (248001)
Email: [email protected]
Support / WhatsApp: +91 8979710455

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